We take about 7-10 business days to create apparel products (t-shirts etc.) and 2-3 weeks for all custom sublimated apparel . Then you should add shipping times on top of that. Shipping Speed depends on Service type and destination.
|UPS Ground||1-5 Business Days|
|USPS||1-10 Business Days|
|DHL Express||1-3 Business days|
Each product is individually printed to order. We do not accept REFUNDS/RETURNS, please be sure to double check sizes/ design
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
Online team stores orders are non-refundable once an order has been confirmed and paid for. Each order placed is custom made to the exact specifications of what the customer orders and pays for. Once customer pays for the order, the charge is received and non-refundable from STR8 SPORTS, Inc.
Feel free to contact us if you notice an issue on the products or anything else on the order.
Reasons for Returns
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be charged for reshipment costs once we have confirmed an updated address with you.
Unclaimed - Shipments that go unclaimed are returned to our facility and you will be charged for the cost of a reshipment.
Returned by Customer - Since each product is individually printed to order. Because of this, we do not refund or exchange orders unless we made an error in size selection, shipping, or item style.